Terms and conditions

1. Who we are

WVPoint LLC, doing business as Wave Point (“Wave Point”, “we”, “us”), is a limited liability company organised under the laws of the Commonwealth of Virginia, United States. Our website is wvpoint.com. We build and operate automation for small businesses as a managed service. You can reach us at info@wvpoint.com.

2. Agreement to these terms

By using this website, contacting us through it, or engaging our services, you agree to these terms. If you are acting for a business, you confirm you have authority to bind it. If you do not agree, please do not use the site.

3. The website

The site describes what we do and lets you get in touch. We may change or remove any part of it at any time. We try to keep it accurate, but it is provided for general information and we do not promise that it is complete, current or free of errors.

The worked examples on the site — the dental claim, the restaurant invoice, the tutoring session — are illustrations built on representative or synthetic data. They are not client records, not results we have achieved for any client, and not a promise of results for you.

4. Our services

Services are provided under a separate written agreement between Wave Point and the client (an “engagement agreement”). Where these terms and an engagement agreement conflict, the engagement agreement governs. Nothing on this website is an offer that becomes binding without one.

A proof of concept we offer without charge is provided as described in its engagement agreement, for a defined period, against a success measure agreed in writing before work starts. Either party may end it at any time; unless the engagement agreement says otherwise, no fee is owed for it.

5. Not professional advice

Nothing on this site or in our services is legal, medical, dental, tax, accounting or financial advice. Our work supports your operation; it does not replace the judgement of a licensed professional, and decisions about billing, claims, patient care, pricing, tax or compliance remain yours.

6. Your data and confidentiality

We treat information you share with us as confidential and use it only to evaluate and deliver services to you. Where an engagement involves protected health information or other regulated data, we will agree the required safeguards, including a business associate agreement where applicable, before any such data is handled, and we will tell you plainly if something is out of scope for us.

This website itself collects very little. Our analytics are privacy-preserving and use no cookies. If you email us, we keep the correspondence to respond to you. We do not sell personal information.

7. Intellectual property

The site, its text, design, images and code are ours or licensed to us, and may not be copied or reused for commercial purposes without our written permission. In an engagement, ownership of what we build, and of your data and business knowledge that it draws on, is set out in the engagement agreement; your data and your operating knowledge remain yours.

8. Acceptable use

You agree not to use the site to do anything unlawful, to interfere with its operation, to attempt to gain access to systems you are not authorised to use, or to scrape, copy or reproduce it in bulk.

9. Third-party services

The site may link to, or our services may rely on, third-party products such as practice-management, point-of-sale, scheduling, payment or cloud services. Those are governed by their own terms. We are not responsible for them, and a link is not an endorsement.

10. Disclaimer of warranties

The website is provided “as is” and “as available”, without warranties of any kind, express or implied, including any implied warranty of merchantability, fitness for a particular purpose or non-infringement, to the fullest extent the law allows. Warranties for services, if any, are those stated in the engagement agreement.

11. Limitation of liability

To the fullest extent the law allows, Wave Point will not be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or business opportunity, arising from your use of the website or from these terms. Our total liability arising from the website will not exceed one hundred US dollars ($100). Liability for services is limited as set out in the engagement agreement. Some jurisdictions do not allow certain limitations, in which case these apply to the extent permitted.

12. Indemnity

You agree to indemnify and hold Wave Point and its members, managers and contractors harmless from claims, losses and expenses, including reasonable legal fees, arising from your breach of these terms or your misuse of the website.

13. Governing law and disputes

These terms are governed by the laws of the Commonwealth of Virginia, without regard to its conflict-of-law rules. Before either party starts formal proceedings, we each agree to try in good faith to resolve the matter by discussion for thirty days. Any dispute that remains will be brought in the state or federal courts located in the Commonwealth of Virginia, and each party consents to their jurisdiction.

14. Changes to these terms

We may update these terms from time to time. The date at the top is the date of the current version. Continued use of the site after a change means you accept the updated terms. Engagement agreements are changed only in writing, signed by both parties.

15. General

If any part of these terms is found unenforceable, the rest remains in effect. Our failure to enforce a term is not a waiver of it. These terms, together with any engagement agreement, are the entire agreement between you and Wave Point about the website and our services.

16. Contact

Questions about these terms: info@wvpoint.com.